SharpSpring has made some updates to the way new users are onboarded. When you create a new user profile the welcome email those users receive now includes their username, in addition to the create account link.
Clicking the link in the email redirects customers to the SharpSpring application they’ve been granted access to, and allows them to create a password for their new account.
New users can reference the email for their username if they need help logging in, in the future.
For more information on logging in and creating new SharpSpring users, refer to the following articles: