Sending Repeatable Emails

By default, SharpSpring does not allow for repeat emails to be sent to a lead. This is a protective feature to prevent SharpSpring users from accidentally sending the same email for a second time—or intentionally spamming recipient inboxes with unwanted emails. SharpSpring does enable you to override this setting in order to send an email to a lead multiple times. Repeatable emails are important for situations like providing an appointment confirmation, responding to a customer service request, or testing emails and workflows. This article will detail how to send repeatable emails. Article Contents Setting Repeatability Sending When Editing Emails	Available with:
	Marketing Automation	✓
	CRM Ultimate
	CRM PRO
	CRM Free

	Toolbar:


	Users:
	Administrators	✓
	Company Managers	✓
	Marketing Managers	✓
	Sales Managers
	Salespersons
	Jr. Salespersons

To set an email as repeatable, do the following:

Click to enlarge.

You can send to lists and schedule to send an email when editing emails. To send to lists when scheduling from an open email, do the following:

1.	In SharpSpring's top toolbar, click Content > Emails.	Click to enlarge.
2.	Hover over the repeatable email to be sent.
3.	Click Edit Email.
4.	Ensure that the email is set as repeatable.
5.	Click Send.
6.	In the Scheduling section of the modal window that appears, choose either to send the email: • As soon as possible • At a designated time
7.	In the Recipients section, enter the name of the list of recipients or user tags to send the email to.
8.	In the Exclusions section, enter the lists or user tags to exclude sending the email to.
9.	Optionally, check any or all of the following checkboxes: • Exclude recipients who have already received this email • Exclude recipients with low engagement
10.	Click Send.
11.	In the modal window that appears, click Send Email.

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