Sending Repeatable Emails

By default, SharpSpring does not allow for repeat emails to be sent to a lead. This is a protective feature to prevent SharpSpring users from accidentally sending the same email for a second time—or intentionally spamming recipient inboxes with unwanted emails. SharpSpring does enable you to override this setting in order to send an email to a lead multiple times. Repeatable emails are important for situations like providing an appointment confirmation, responding to a customer service request, or testing emails and workflows.  

The following user roles can create and edit emails:

• Administrators
• Company Managers
• Marketing Managers

Email features are accessed through the    toolbar.

Article Contents

• Setting Repeatability
• Ready to Learn More?

Setting Repeatability  

To set an email as repeatable, do the following: 

Ready to Learn More?

• Viewing Email HTML
• Adding Attachments to Emails
• Scheduling Emails to Leads with Unopened Emails