| SharpSpring enables you to schedule an email to be sent at any time. More than that, you can reschedule emails and events as necessary. This article will provide information on how to reschedule events.
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Understanding Scheduling and Rescheduling
Scheduling an email is where you set a particular date and time to send an email to contacts or lists. Emails can be sent immediately or at a later date and time.
This is useful, as it allows you to determine when certain emails go out. For example, you may have emails that you want to send for a specific holiday. With email scheduling, you can create an email well in advance, set it to send just before that holiday, and have it be queued to send automatically.
More than that, after scheduling an email, you may need to make changes to the email. In SharpSpring, you have the option to modify or remove scheduled events before they are sent. This allows you to make changes and reschedule the emails at a later time.
There are two different tabs that populate when sending events are scheduled: Lists and Contacts. The Lists tab is populated with individual sending events when the sending events are scheduled via emails or lists. The Contacts tab is populated with individual sending events when the sending events are scheduled via action groups that send emails.
Rescheduling Events Scheduled via Action Groups
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You can only directly reschedule events that were scheduled via action groups that send emails. To reschedule a scheduled event, do the following:
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Note: Rescheduling events in the Lists tab involves removing the event and then scheduling the event again from either a list or an email.
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Note: To see the progress of your scheduled events, click View Job History.
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Options > Reschedule Event.
Removing Events Scheduled via Action Groups
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You can remove events scheduled via action groups. To remove events, do the following:
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Removing Events Scheduled via Lists or Emails
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You can only remove events that were scheduled by lists or emails. To remove an event that was either scheduled by a list or scheduled by an email, do the following:
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