| SharpSpring enables you to upload and store images and attachments in an inclusive file manager. This article will detail how to upload images and attachments.
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Available with: | ||||
| Marketing Automation | ✓ | ||||
| CRM Ultimate | ✓ | ||||
| CRM PRO | ✓ | ||||
| CRM Free | ✓ | ||||
| Toolbar: | |||||
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| Users: | |||||
| Administrators | ✓ | ||||
| Company Managers | ✓ | ||||
| Marketing Managers | ✓ | ||||
| Sales Managers | |||||
| Salespersons | |||||
| Jr. Salespersons | |||||
Permitted File Types
Attachments can be a great supplement to an email. However, they should only be a supplement. Large attachments can intimidate potential leads, so send one or two small attachments. However, you should never send an email with just an attachment and no content in the body. Those emails will most likely enter the recipient's spam folder.
SharpSpring allows you to upload several different file types as attachments. SharpSpring supports the following file types:
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The safest file types to send are .GIF, .JPG, .PDF, and .PNG. While SharpSpring supports their attachment, .ZIP files should never be included as attachments in an email.
There are times when an attachment may be unwarranted. If you would rather not attach files to an email, you can instead use Media Center links in the email's body.
Uploading from Toolbars
To upload images and attachments from the top toolbar, do the following:
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Uploading from the Email Designer
To upload content from the SharpSpring Email Designer, do the following:
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Regarding Uploaded Images and Upscaling
When you upload images to the File Manager, be sure to upload an image that will accurately represent the size that you want to display it as. Otherwise, there may be issues with image scaling.
In SharpSpring, the most common image scaling issue is upscaling, where the image is made to display as larger than its uploaded dimensions. This results in a blurry or pixelated image. For example, if you upload an image with a height and width of 200 pixels, it will best display at that size. If you try to use the image in a way that forces the image to become larger, it will upscale and not look as it did originally.
The best way to work with uploaded images is to upload images that conform to the specific dimensions of your emails, pages, or other content. Setting dimensions in a layout or template first and then uploading an image that fits those dimensions will limit scaling issues.