|Email Syncing is a powerful tool that allows you to connect your inbox to SharpSpring. Once enabled, any email you send through that inbox—and any Smart Mail that you send out of SharpSpring will be recorded. This way, you can keep track of you and your team’s emails with your leads.
This article will provide details and information on how to use G Suite to sync your Gmail mailbox with SharpSpring.
Setting G Suite Administrative Parameters
Before you begin, you should ensure that you have the correct login credentials for the Gmail account that will be synced.
To set administrative parameters for syncing Gmail, do the following:
Configuring User Gmail POP and IMAP Settings
To sync with SharpSpring, Gmail POP and IMAP settings need to be configured. To configure these settings, do the following:
Configuring User Google Account Settings
Once administrative parameters have been set, user settings will need to be configured to properly connect with SharpSpring. To connect user Google settings, do the following:
This saved app password will be used as the password when connecting the Gmail account to SharpSpring.
Connecting Gmail in SharpSpring
Preventing In-House Blacklisting
Occasionally, email sent between company employees will result in failed syncs. To prevent this, do the following: