For Gmail accounts not using two-step verification, a recent change to the way in which Google allows third-party applications to access Gmail can potentially cause email syncing in SharpSpring to temporarily be unavailable. This article will provide information on how to make changes to your Gmail account settings in order to successfully reconnect email syncing.
The following user roles can sync Gmail accounts:
- Company Managers
- Marketing Managers
- Sales Managers
- Jr. Salespersons
- Determining Two-Step Verification Status
- Security Settings
- Gmail POP and IMAP Settings
- Syncing with SharpSpring
- Ready to Learn More?
Determining Two-Step Verification Status
Two-step verification in Gmail adds an extra layer of security to an email account. While it is not necessary to have two-step verification set up to sync email, SharpSpring does recommend that clients consider adding this extra layer of security for their email accounts. For more information on two-step verification, refer to Gmail Syncing: Two-Step Verification.
To determine two-step verification status, do the following:
Depending on verification status, do the following:
|Off:||Continue to Security Settings and Syncing with SharpSpring.
|On:||Refer to Gmail Syncing: Two-Step Verification.
After confirming that two-step verification is off for your email account, Gmail security settings must be opened so that SharpSpring can connect to Gmail. To do so, do the following:
Note: If you do not see an option to enable less secure apps, then you will need to contact your G Suite administrator for access. For more information, refer to this external Google help documentation.
Gmail POP and IMAP Settings
To sync with SharpSpring, Gmail accounts must have POP and IMAP enabled. To enable these settings, do the following:
Syncing with SharpSpring
Once the security settings in your Google account have been opened, SharpSpring must be set up for email syncing. To do so, do the following: