Enjoy all of the benefits of a fully featured CRM, including custom deal stages, an easy-to-understand pipeline, multiple types of CRM reports and so much more, without paying anything extra. The CRM is completely free for SharpSpring users. Here are some of the awesome benefits of using SharpSpring's CRM.
Create Opportunities Easily
An opportunity is a sale or pending deal you want to track. In SharpSpring, you can create an opportunity simply from a contact in the Contact Manager. Locate the contact you want to create an opportunity on in the contact manager. Select the Options button, then “New Opportunity.” More information on creating an opportunity can be found here.
Create Custom Pipelines and Pipeline Stages
Pipeline Stages are the steps used to track the progress of an opportunity from the beginning to the end of the sales cycle. These Pipeline Stages are completely customizable. The number, order, name, default probability, and description of the stages can be anything that fits your business needs. More information on Pipeline Stages can be found here.
SharpSpring uses a visual pipeline to display the opportunities in deal stages. Deal stages are displayed as columns in the CRM, while the opportunities are individual cards in the columns. You can quickly drag and drop opportunity cards from one deal stage column to another across the sales process. The expected value and percentage to close will automatically update, depending on the deal stage the opportunity is moved to.
The CRM enables you to create five different types of reports: the conversion report, pipeline report, activity report, follow up report, and projection/performance report. You can apply filters to each report to evaluate the performance of a specific salesperson or your sales team as a whole. More information on CRM Reports can be found here.
Stay organized with accounts to keep track of employees, opportunities, and notes at companies. SharpSpring will suggest adding contacts from the contact manager with the same email domain to accounts, to maintain employees’ information at the company.