| VisitorID uses the IP address of an anonymous contact currently visiting a SharpSpring-tracked site to attempt to pull information on said contact. SharpSpring enables you to receive your client's daily VisitorID email results. This allows you to see their web visitors and prospects.
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Available with: | ||||
| Marketing Automation | ✓ | ||||
| CRM Ultimate | ✓ | ||||
| CRM PRO | ✓ | ||||
| CRM Free | |||||
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| Users: | |||||
| Administrators | ✓ | ||||
| Company Managers | |||||
| Marketing Managers | |||||
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| Salespersons | |||||
| Jr. Salespersons | |||||
Configuring Daily Settings
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To configure which user roles can receive email results, do the following:
Be aware that you will need to select to receive an email either daily or weekly in order to receive email VisitorID email notifications. This does not affect other automation notifications. When enabled, these emails detail the following: |
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Note: SharpSpring users that have not opened an email or logged into the application for 180 days will have their system notifications suppressed. This includes VisitorID, billing, and automation-based notifications.
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Important: As the internet evolves, anonymous visitor tracking has become less reliable. SharpSpring is placing greater emphasis on returning relevant leads by omitting anonymous visitor activity in VisitorID emails. You can still review anonymous visitor activity on the VisitorID page.
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User Menu > Settings in SharpSpring's top toolbar.
Options > Edit.
- The Receive emails about web prospects for my company option sends emails at a specific frequency about available prospective tracked leads that you should consider investigating.
- The Receive emails about web prospects for my clients option sends emails at a specific frequency to you about available prospective tracked leads for your clients that both you and your clients should consider investigating.