| Your marketing content is a reflection of your brand. Having the option to create customized email templates in SharpSpring lets you have full control on how your messages will appear in the inbox. This article will detail how to create a custom simple or designer email template.
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Available with: | ||||
| Marketing Automation | ✓ | ||||
| CRM Ultimate | ✓ | ||||
| CRM PRO | ✓ | ||||
| CRM Free | ✓ | ||||
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| Users: | |||||
| Administrators | ✓ | ||||
| Company Managers | ✓ | ||||
| Marketing Managers | ✓ | ||||
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Regarding Email Creation
To create an email in SharpSpring, you must first start with a template. Though using either a created template or an existing template is up to you, emails can only be created by using a template.
Be aware that simple and designer email templates are set, by default, to 800 pixels wide. This size cannot be changed. However, these email templates are responsive by nature. Up-to-date browsers and email clients will automatically resize these templates to appropriate sizes that look appealing.
In addition, while SharpSpring does not have any specific image size requirements for email templates, consider it best practice to keep image file sizes as small as possible. This helps to facilitate quick downloads.
Creating Templates in SharpSpring
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To create an email template in SharpSpring, do the following:
Once saved, you can begin creating individual emails. For more information on the email creation process after creating a template, refer to the following articles: |
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Important: When using the Send Settings option group, the Email Name will auto-fill into the Subject field. Be sure to change it, as the email name is for internal use only.
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Note: For best results when modifying layouts, first drag simple layout blocks into your email before dragging element blocks into that layout section.
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Note: To remove a theme color in the Theme Styles menu, click the
 Erase icon next to the color box. |
Send Settings in the left panel.
Content and Layout in the left panel.
Theme Styles in the left panel.
More Options > View Code to edit the template's HTML code. 
Other Information on the Email Designer
When using the Email Designer, consider the following:
- Certain styles will not be displayed in View Code mode. The email designer takes any of the styles in the HTML for Email Standard Styles, pulls them into the database, and removes them from the HTML. Do not be alarmed when these styles are removed from the HTML in the View Code mode.
- The email designer will look at the first <style> element in the <head> of the HTML and find the CSS for the relevant classes. If the styles are transparent, that means the color is not in the database. It is either in the email’s standard styles or in the head of the email. If that happens, the color will be set in the database. Though it no longer shows in the head, it will appear.
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Note: SharpSpring offers Professional Services to assist with custom coding.
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- With standard styles, inline email editor styles will override the email standard styles that CSS applied to the header of your email. Overriding the global styles inline is applicable on secondary styles that are exceptions to your primary styles.
- Tables are not available for use in Simple and Designer emails. Tables are only available with Legacy emails. Legacy templates are no longer available for creation.