|Forms are the gateway for an anonymous web visitor to become a lead.
Form submissions can be used to trigger automation, provide usability, or use the submission to trigger a long-term action group.
This article details the basic process to create automations based on form submissions.
Setting Up the Form
To create an automation based on a form, do the following:
Creating Visual Workflow Automations
When creating form submission automations, the workflow must use the form submission as the trigger event. To create a Visual Workflow based on a form submission, do the following:
Example of a completed automation based
Frequently Asked Questions
Q: How can automated communications seem less automated?
A: Setting up a non-business hours workflow is a great way to ensure your automated communication seems human. If a lead submits a Contact Us form after business hours, you can send an email—and not a standard autoresponder—indicating the team will respond in the morning.
Q: How can the automation be tested?
A: Test the automation by filling out the form on your webpage or SharpSpring landing page. You will see the lead record created in the Contact Manager, and the workflow will be listed under the Memberships tab.