Verifying Domains

Article Contents

• Verifying Domains

Prior to sending email from SharpSpring, you must verify the sending domain. Verification provides security for domain owners by rejecting potential spoofed mail if the sender lacks access to the domain they are trying to send from. It is the first step towards maximizing deliverability. 

To complete domain verification, do the following:

1. Open a new tab in your web browser.
2. Log in to SharpSpring.
3. Click Settings in SharpSpring's left toolbar.
4. Click Company Email Settings, located under Features in the left panel.
5. Click the DKIM and Sending Domains tab.
6. Click Add Domain.
7. Enter the email address to be verified in the pop-up window that appears.
8. Click Send Verification Email.
9. Open another new tab in your web browser.
10. Navigate to your email client for the sending domain that was just verified. 
11. Open the email in the inbox asking to confirm the verification process.
12. Click the Yes, Verify This Domain link.
13. Return to the SharpSpring browser tab.
14. Locate the domain you have just verified in the DKIM and Sending Domains section.
15. Confirm that there is a checkmark.

Optionally, after verifying the domain, you can navigate to your email settings page to configure DKIM for this domain. Your verified domain requires a valid DKIM signature for optimal inbox placement.

Be aware that SharpSpring will not send a verification email if the domain has site tracking already set up and running.

If you are tracking a site with SharpSpring's site tracking script, email domain verification will happen without having to send and click on an email.