Verifying Domains

Domain verification protects your branding and domain reputation, ensuring that only owners of a domain are able to send email on its behalf. This article will provide information on the purpose of domain verification, as well as the process of verifying domains. Article Contents Verifying Domains	Available with:
	Marketing Automation	✓
	CRM Ultimate
	CRM PRO
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	Users:
	Administrators	✓
	Company Managers
	Marketing Managers
	Sales Managers
	Salespersons
	Jr. Salespersons

Prior to sending email from SharpSpring, you must verify the sending domain. Verification provides security for domain owners by rejecting potential spoofed mail if the sender lacks access to the domain they are trying to send from. It is the first step towards maximizing deliverability. To complete domain verification, do the following:

Open a new tab in your web browser. Log in to SharpSpring. Click User Settings > Settings in SharpSpring's top toolbar. Click Company Email Settings, located under Features in the left panel. Click the DKIM and Sending Domains tab. Click Add Domain. Enter the email address to be verified in the pop-up window that appears. Click Send Verification Email. Open another new tab in your web browser. Navigate to your email client for the sending domain that was just verified. Open the email in the inbox asking to confirm the verification process. Click the Yes, Verify This Domain link. Return to the SharpSpring browser tab. Locate the domain you have just verified in the DKIM and Sending Domains section. Confirm that there is a checkmark.		Important: By default, only one domain per SharpSpring instance can be authenticated with DKIM and SPF.
		Note: SharpSpring Support can assist with configuring CNAME and DKIM.

After verification, you may optionally navigate to your email settings page to configure DKIM for this domain. Alignment between your verified domain and a valid DKIM signature is necessary for optimal inbox placement.

Be aware that SharpSpring will not send a verification email if the domain has site tracking already set up and running.

If you are tracking a site with SharpSpring's site tracking script, email domain verification happens without having to send and click on an email.

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Verifying Domains

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