Domain Verification protects your branding and domain reputation, ensuring that only owners of a domain are able to send email on it's behalf. Prior to sending email from SharpSpring, you must verify the sending domain.
You can verify as many domains as you like, however DKIM records are only available for a single domain in your instance. Choose the domain you will sending the highest volume of emails for when choosing which domain to add DKIM records to.
You can complete the domain verification process by following the steps below:
Step One: Navigate to Settings >> Email Settings.
Step Two: View the DKIM & Sending Domains tab.
Step Three: Click the Add Domain button. You’ll be presented with a pop-up modal asking for an email for the domain we are attempting to verify. Enter an email with an inbox we have access to, and then click Send Verification Email.
Step Four: Head to the email client for the sending domain just verified. There will be an email in the inbox asking to confirm the verification process. Click the link that says “Yes, Verify this Domain”. You’ll be directed to a confirmation page confirming the use of the sending domain moving forward.
Step Five: Head back into SharpSpring. Navigate to Settings >> Email Settings and view the DKIM & Sending Domains tab. Under the Is Verified column you will see a green checkmark for the domain you have just verified.
Frequently Asked Questions
Q. Why do I need to verify my domain?
A. We provide domain verification for several reasons:
- It provides security for domain owners by rejecting potential spoofed mail if the sender doesn't have access to the domain they're trying to send from.
- It's the first step towards maximizing deliverability. After verification, you may optionally navigate to your email settings page to configure DKIM for this domain. Alignment between your verified domain and a valid DKIM signature is necessary for optimal inbox placement.