| All of the forms created on SharpSpring are automatically tracked. However, there may be times when you need to disable tracking for a specific form. Disabling tracking can be useful for times when one person is entering multiple names into a form. This article will provide information on how to disable tracking on a form.
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Available with: | ||||
| Marketing Automation | ✓ | ||||
| CRM Ultimate | ✓ | ||||
| CRM PRO | ✓ | ||||
| CRM Free | ✓ | ||||
| Toolbar: | |||||
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| Users: | |||||
| Administrators | ✓ | ||||
| Company Managers | ✓ | ||||
| Marketing Managers | ✓ | ||||
| Sales Managers | |||||
| Salespersons | |||||
| Jr. Salespersons | |||||
Disabling Form Tracking
To access a form's embed code and disable form tracking, do the following:
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Note: SharpSpring offers Professional Services to assist with custom coding.
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Options > Embed Code.
Once the code has been entered and the page saved, the form should no longer track on the live page.
The modified embed code should appear similar to the supplied example code:
<script type="text/javascript">
var ss_form = {'account': 'MzawMDEzNjK3AAA', 'formID': 'M0yytDBJMknUTUpLNNU1MbQw07VMTbPUtUgzMjUwNTNLTDa3BAA'};
ss_form.width = '100%';
ss_form.height = '1000';
ss_form.domain = 'app-XXXXXXXX.marketingautomation.services';
ss_form.hidden = {'notrack__ss':'yes'};
</script>
<script type="text/javascript" src="https://koi-3QNBY4S14W.marketingautomation.services/client/form.js?ver=1.1.1">
</script>