SharpSpring has a feature that allows the user to send an email from a lead owner when sending from automation engine. This means that each email will automatically show as being sent from the lead owner that is associated with that contact. If you are sending this email to multiple lists, that have different lead owners, then the email will be sent from those respective lead owners.
The following User Roles have access to set an email to one lead owner for multiple lists:
- Marketing Manager
Follow these steps to edit the send settings for an email.
Step One: On the toolbar, hover over Content, then in the drop-down, click Email.
Step Two: Find the email you want to send across multiple lists, hover over it and click the wrench to edit it.
Step Three: On the left panel, click Send Settings.
Step Four: In the From Name and From Email fields, enter the one lead owner’s name and email that you want to send this email from. Make sure the Send from lead owner checkbox is not checked.