| Every landing page will have pages.services contained within the URL. You will need to add a CNAME record to your tracked site in order to remove pages.services within the URL. This article will detail how to add and configure CNAME record settings for landing pages.
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Understanding Landing Page URLs
In a landing page, the default URL structure for landing pages contains pages.services. By default, SharpSpring always includes pages.services in its landing page editor.
Without CNAME records, this is what your URL looks like:
| Link Type | URL Example | |
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Secure |
https://pages.services/subdomain.domain.com | |
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Not Secure |
http://subdomain.domain.com.pages.services |
With CNAME records, this is what your URL looks like:
| Link Type | URL Example | |
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Secure |
https://subdomain.domain.com | |
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Not Secure |
http://subdomain.domain.com |
Be aware that, in SharpSpring, you will always be able to see the URL that is published on pages.services. To remove the pages.services in your URL, you will need to add CNAME records to your DNS settings. Once a CNAME record is set up, you will be able to manually remove pages.services from a link when sharing it.
Adding Sites in SharpSpring
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Before you can modify CNAME records, you will need to set up a site for use in SharpSpring's Landing Page Builder. To add a site and prepare for CNAME editing, do the following:
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Note: The site should be a new subdomain, not a subdomain on which you plan to host your own content outside of SharpSpring.
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User Settings > Settings in SharpSpring's top toolbar.
Options > Add Site.
Once created, sites with the Make Available in Landing Page Builder option enabled cannot be changed by normal means once the site has been created. To change this option, you will need to rename, deactivate, and reactivate the domain.
Adding or Editing CNAME Records
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CNAME records will need to be added or edited through your domain host. When adding or editing CNAME records, be aware that domain settings are sometimes labeled as Manage Domains or DNS Records and may be located under more advanced settings. This varies by host and provider. To add or edit CNAME records, do the following:
Generally, the following is the CNAME record that you should create: |
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Important: When setting up CNAME records for your landing page, you must use a subdomain. Doing so will allow you to access it without pages.services in the URL. Main domains, such as sharpspring.com, will not work.
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| Link Type | Example | |
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Host/Alias |
subdomain.domain.com | |
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Value Destination/ |
pages.services |
For GoDaddy users, the following is the CNAME record that you should create:
| Link Type | Example | |
| Host/Alias | subdomain | |
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Value Destination/ |
pages.services |
Be aware that CNAME changes can take up to 48 hours to go into effect. This depends upon your domain provider. Refer to your domain provider's help documentation for more information on how long it will take for CNAME changes to go into effect.
Regarding Secure Pages
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By default, landing pages created in SharpSpring are secure. They will have the https:// URL prefix.
The URL in the Funnel URL–Secure field is the URL of the secure landing page. If you have CNAME records set up, your URL will be |
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Page Settings in the left panel.
In addition to secured pages, any asset provided by SharpSpring—media center links, uploaded images, and the like—are secure. This means that unsecured content is brought in from external sources. As such, you will need to change any unsecured links on your page to secured links.
For more information on how to access a page's secure URL and how to attend to unsecured content on landing pages, refer to Understanding Landing Page Security: HTTP and HTTPS.