Under the CAN-SPAM Act, all mass emails must include an opt-out link. SharpSpring records the contacts who decide to unsubscribe from emails and displays those contacts in an easy-to-understand table format. This article will detail how to export the table in .CSV format.
The following user roles have access to export unsubscribe lists:
- Marketing Managers
To export and download a list of unsubscribes, do the following: