Excluding Domains from VisitorID Results

VisitorID uses the IP address of an anonymous contact currently visiting a SharpSpring-tracked site to attempt to pull information on said contact. SharpSpring enables you to exclude undesirable domains, IP addresses, or company names from your VisitorID results. This article will detail how to exclude domains from VisitorID results. Article Contents Excluding Domains	Available with:
	Marketing Automation	✓
	CRM Ultimate	✓
	CRM PRO	✓
	CRM Free	✓

	Toolbar:


	Users:
	Administrators	✓
	Company Managers
	Marketing Managers
	Sales Managers
	Salespersons
	Jr. Salespersons

To enter blacklist information and exclude a domain, do the following: Click User Menu > Settings in SharpSpring's top toolbar. Click VisitorID, located under Tracking in the left panel. Click the Blacklisted Items tab. In the text box, enter one of the following: • The domain • The IP address • The company name Click Add Domain. Leads with a tracked device will continue to show in VisitorID when they visit a tracked page of your site. Unknown leads from the blacklisted domain will not appear until the point at which they become tracked.		Click to enlarge.

		Note: Domains match from right to left (example.com would match blog.example.com), and IP addresses match from left to right (127.0 would match 127.0.127.127).

		Note: Clicking Delete will remove the item from your list of exclusions.

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