Excluding Domains from VisitorID Results

SharpSpring enables you to exclude undesirable domains, IP addresses, or company names from your VisitorID results. This article will detail how to exclude domains from VisitorID results.

The following user roles have access to add to the blacklist:

• Administrators

VisitorID is accessed through either of the    or    toolbars.

Article Contents

• Excluding Domains: Video Walkthrough
• Excluding Domains
• Ready to Learn More?

Excluding Domains: Video Walkthrough

The following video details the process to exclude domains from VisitorID results in SharpSpring.

Excluding Domains

To enter blacklist information and exclude a domain, do the following: In SharpSpring's top toolbar, click VisitorID. In the left panel, click     Options > Edit Blacklisted Items. In the text box, enter one of the following:    •   The domain    •   The IP address     •   The company name Click Add Domain. Leads with a tracked device will continue to show in VisitorID when they visit a tracked page of your site. Unknown leads from the blacklisted domain will not appear until the point at which they become tracked.		Click to enlarge.
		Note: Domains match from right to left (example.com would match blog.example.com), and IP addresses match from left to right (127.0 would match 127.0.127.127).
		Note: Hovering over an added item and clicking    Delete will remove the item from your list of exclusions.

Ready to Learn More?

• VisitorID Overview
• Configuring Daily VisitorID Results
• Segmenting VisitorID by Site