As an administrator in SharpSpring, you probably want to know what your users are up to. Audit logs document the activities that users perform in the SharpSpring platform. This article will provide an overview of audit log features.
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Available with: | ||||
Marketing Automation | ✓ | ||||
CRM Ultimate | ✓ | ||||
CRM PRO | ✓ | ||||
CRM Free | ✓ | ||||
Toolbar: | |||||
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Users: | |||||
Administrators | ✓ | ||||
Company Managers | |||||
Marketing Managers | |||||
Sales Managers | |||||
Salespersons | |||||
Jr. Salespersons | |||||
Audit Log Search Filters
Audit logs show when an action was performed, who performed the action, and what was done. Audit logs can be filtered to show actions by a specific person, or by all actions from the previous 90 days.
To view audit logs and filter data, do the following:
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Filter by Action Categories
The following categories are listed under the Filter by Action drop-down:
Category | Available Actions | |||
List Actions |
• Action groups applied to list |
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Lead Actions | • Lead deleted • Leads deleted |
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Email Actions |
• Email deleted |
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User Actions | • User created • User deactivated |
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Sales and Campaign Actions |
• CRM sync changed |
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Media Actions |
• Purchased Shutterstock image |
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Social Actions |
• Created post |
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Workflow Actions | • Workflow deactivated |