You may have noticed that your SharpSpring emails look different in Microsoft Outlook than in other email clients, such as Gmail or Apple Mail. When it comes to rendering emails, every email client has a different approach based on its own unique standards. This article will provide information on email renders in Microsoft Outlook.
The following user roles can create and edit emails:
- Administrators
- Company Managers
- Marketing Managers
Email features are accessed through the 
toolbar.
Article Contents
Regarding HTML Rendering in Microsoft Outlook
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At this time, SharpSpring cannot influence the way that Microsoft Outlook or other email clients render HTML emails. In light of this, SharpSpring has a Litmus Test feature built into the email designer that allows you to see what your emails look like in Outlook and other email clients. While your emails may look fantastic in Gmail, they may sometimes appear irregular when in Outlook. Microsoft Outlook 2007, Microsoft Outlook 2010, and Microsoft Outlook 2013 use Microsoft Word to render the HTML of their emails. This causes the formatting of emails to be rendered differently from other email clients like Gmail or Apple Mail, due to the fact that Microsoft Word is meant for print design and not HTML. These versions of Microsoft Outlook do not support the following:
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Important: Microsoft no longer supports Outlook 2007. As such, SharpSpring does not guarantee that email templates and emails created in the email designer will render correctly in Microsoft Outlook 2007. In addition, due to how Microsoft Outlook currently renders emails, two-column layout email templates with an image and text will flip the layout of their renders when sent to clients.
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For more information on inconsistencies with email rendering across platforms, refer to the Email Standards Project.
For Legacy Emails: Accessing Email HTML
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For emails to render properly in Microsoft Outlook, you will need to edit the HTML of an email created in SharpSpring.
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Note: This is for legacy emails only. This does not need to be done in simple and designer emails.
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view code.
For Legacy Emails: Adding Buttons via HTML
To add a button, you will need to create the HTML. The following code is an example of a button's HTML. Copy-and-paste the following code where you would like the button to appear in the email.
<div class="editable" data-editable="standard">
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td>
<a href="www.sharpspring.com" target="_blank" style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; text-decoration: none; border-radius: 3px; -webkit-border-radius: 3px; -moz-border-radius: 3px; background-color: #EB7035; border-top: 12px solid #EB7035; border-bottom: 12px solid #EB7035; border-right: 18px solid #EB7035; border-left: 18px solid #EB7035; display: inline-block;">
Click Here!
</a>
</table>
</td>
</tr>
</table></div>
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When using the preceding code, consider the following when adding buttons:
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Note: This is for legacy emails only. This does not need to be done in simple and designer emails.
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For Legacy Emails: Centering Images via HTML
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Centering an image in the email designer does not always translate when rendering in Microsoft Outlook. To ensure that your images are centered, wrap your images with one of the following tags:
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Note: This is for legacy emails only. This does not need to be done in simple and designer emails.
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For Legacy Emails: Placing Page Breaks
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If your email exceeds 1800 pixels, Microsoft Outlook will automatically create a page break for you. This page break may affect how your email is read by your leads, so controlling where the page break occurs is key.
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Note: This is for legacy emails only. This does not need to be done in simple and designer emails.
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For Legacy Emails: Adjusting Spacing and Padding
If you have an image and a paragraph next to each other, the spacing between the two elements may render differently in Microsoft Outlook than it does in other email clients. To add additional spacing between two pieces of content, you must create a three-column table with the middle column being the space between the other two.
To create such a table, do the following:
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Note: Tables are only available in legacy emails. This does not need to be done in simple and designer emails.
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Table.
Emphasizing Embedded Fonts
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Microsoft Outlook will often replace your font with Times New Roman or another standard font. If you are using a custom font, an |
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Placement of the tag should appear similar to the following code:
<style>
body {
font-family: Georgia, serif !important;
}
</style>
<br><br><br><br><br>
Modifying Line Height
Older versions of Microsoft Outlook do not support line height that is designated without a percent. You need to declare a line height as a percentage in order for Microsoft Outlook to respect the spacing between text.
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