DomainKey Identified Mail (DKIM) authenticates SharpSpring’s emails. That way, even though emails are being sent from a SharpSpring-owned server, the receiving server knows that email is truly coming from you. This is an incredibly important step you must take before sending emails out of SharpSpring. In this article, you'll learn how to set up DKIM if you are using Host Gator.
The following users can set up DKIM:
- Administrators (with admin access to Host Gator)
Locating CNAME Settings in SharpSpring
You will need to have the domain verified before setting up DKIM. To verify domains, do the following:
Step One: In the top-right corner, click the icon.
Step Two: Click Settings.
Step Three: On the left side, under Features, click Email Settings.
Step Four: Click the DKIM and Sending Domains tab.
Step Five: Click the Add Domain button to verify your domain.
Step Six: Enter an email address tied to that domain.
Step Seven: Click Send Verification Email.
Step Eight: In your email inbox, open that email when it arrives.
Step Nine: Click the verification link.
Note: Once your domain is verified, you will see a Get My CNAME Settings link next to that domain.
Step Nine: Select Get My CNAME Settings. This is where your CNAME records are located.
Adding CNAME Records in Host Gator
To add CNAME records in Host Gator’s DNS Settings, do the following:
Step One: Log in to Host Gator.
Step Two: Click Advanced Zone Editor.
Step Three: Choose CNAME as the type.
Step Four: For Name, use the Name field under CNAME Records.
Step Five: For CNAME, use the Data field under CNAME Settings.
NOTE: TTL can remain as the default.
Step Six: Repeat this process for all CNAME records in the CNAME Settings page.
For more information, check out Host Gator's help article How to Change DNS Zones (MX, CNAME and A Records). If you need further assistance with adding CNAME records, please reach out to your IT specialist.
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