DomainKey Identified Mail (DKIM) authenticates SharpSpring’s emails. That way, even though emails are being sent from a SharpSpring-owned server, the receiving server knows that email is truly coming from you. This is an incredibly important step you must take before sending emails out of SharpSpring. This article will detail how to set up DKIM if you are using GoDaddy.
The following user roles can set up DKIM:
- Setting Up DKIM: Video Walkthrough
- Verifying Your Domain
- Adding CNAME Records in GoDaddy
- Frequently Asked Questions
- Ready to Learn More?
Setting Up DKIM: Video Walkthrough
The following video will showcase how to set up DKIM:
Verifying Your Domain
You will need to have verify the domain that you want to send from before setting up DKIM. To verify domains, do the following:
Note: Once your domain is verified, you will see a Get My CNAME Settings link next to that domain.
Adding CNAME Records in GoDaddy
To add CNAME records in GoDaddy’s DNS Settings, do the following:
Note: TTL can remain as the default.
Frequently Asked Questions
Q: How can I check to see if I correctly set up the CNAME records?
A: MxToolBox is a tool that can help. With it, insert the full key name from SharpSpring, change the search to CNAME Lookup, and search. If successful, you should see the data from SharpSpring under the Canonical Name column in MxToolbox.
Q: How does this impact what my email looks like in the inbox?
A: The email will show the sending domain as the domain you have configured with DKIM (signed-by), and a return path (mailed-by), including that same domain.