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Import History Overview

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Nik Schultz
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The Import History function provides a way to see a breakdown of contact lists that have previously been imported.

The tool also shows whether or not previously imported contact lists were successful or erroneous.

This article provides an overview on the Import History tool.


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Using the Import History

To access and use the Import History function, do the following:

  1. In SharpSpring's top toolbar, click
    Contacts > Contact Manager.
  2. Click  cog.png  Settings > Import History. 
  3. Click the import name in the Contacts Imported To column to go directly to the contact list.
  4. Click Delete to delete an import.
  5. Click Deleted Imports to see imports that have been deleted.
  6. Click Active History to see all available imports.
  


Click to enlarge.


Understanding Import History

There are several points of information available with the Import History tool. The information available is as follows:

Available Data   Description  
Date   The date the contact file was imported.  
Contacts
Imported To		   The contact list the contact file was imported to.  
Total Rows   The total number of rows in the contact file.  
Rows Processed   The number of rows in the contact file that were processed by the Import tool.   
Error Count   The number of errors encountered when the contact file was imported.  
Error Log   A .CSV file of all errors recorded during the import process.  
Delete Button   This button irreversibly deletes an imported contact file and leads.   
Deleted Imports   A submenu of the Import History tool that shows imports that have been deleted.  
Active History   The default Import History menu and does not include imports that were deleted.  

 


Rejected Imports

When a list is rejected, the following will occur:

  • The rejected list event will be viewable in the Import History tool.

  • Rejected lists will appear as Import List Name - Rejected under the Contact Imported To column.

  • When hovering over Details under the Error Log column, a tooltip will display the following:

The import for the list has scored in the bottom 2.5% of all lists and was rejected due to quality concerns. Please reach out to our compliance team or view this support article for more information.

  • Rejected list events cannot be deleted from the Import History tool.

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