The Import History function provides a way to see a breakdown of contact lists that have previously been imported. The tool also shows whether or not previously imported contact lists were successful or erroneous. This article provides an overview on the Import History tool.
The following user roles can access the Import History tool in SharpSpring:
- Company Managers
- Marketing Managers
- Sales Managers
Accessing Import History
To access the Import History function, do the following:
Understanding Import History
There are several points of information available with the Import History tool. The information available is as follows:
|Date||The date the contact file was imported.|
|The contact list the contact file was imported to.|
|Total Rows||The total number of rows in the contact file.|
|Rows Processed||The number of rows in the contact file that were processed by the Import tool.|
|Error Count||The number of errors encountered when the contact file was imported.|
|Error Log||A .CSV file of all errors recorded during the import process.|
|Delete Button||This button irreversibly deletes an imported contact file and leads.|
|Deleted Imports||A submenu of the Import History tool that shows imports that have been deleted.|
|Active History||The default Import History menu and does not include imports that were deleted.|
When a list is rejected, the following will occur:
- The rejected list event will be viewable in the Import History tool.
- Rejected lists will appear as Import List Name - Rejected under the Contact Imported To column.
- Hovering over Details under the Error Log column, a tooltip will display the following:
The import for the list has scored in the bottom 2.5% of all lists and was rejected due to quality concerns. Please reach out to our compliance team or view this support article for more information.
- Rejected list events cannot be deleted from the Import History tool.