Contacts Import History Overview

The Import History function provides a way to see a breakdown of contact lists that have previously been imported.

The tool also shows whether or not previously imported contact lists were successful or erroneous.

This article provides an overview on the Import History tool.

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Article Contents

• Understanding Import History
• Viewing Imported Lists
• Downloading Imported Lists
• Viewing Error Logs
• Deleting Imported Lists
• Viewing Deleted Lists
• Rejected Imports

Available With:

Trial	✓
Essential	✓
Advanced	✓
Ultimate	✓

Toolbar:

Contacts

Users:

Administrators	✓
Company Managers	✓
Marketing Managers	✓
Sales Managers	✓
Salespersons
Jr. Salespersons

Understanding Import History

There are several points of information available with the Import History tool.

The information available is as follows:

Viewing Imported Lists

You can view imported lists in the Import History.

To access and use the Import History, do the following:

1. Click Contacts in the left toolbar.
2. Click    Options > Import History. 
   
   

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3. Click the import name in the Contacts Imported To column to go directly to the contact list.
   
   

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4. Optionally, click a contact's name to view their individual contact record. 
5. Click    Back in your browser to return to the Import History page.

Downloading Imported Lists

You can download previously imported lists.

To download previously imported lists, do the following:

1. Click Contacts in the left toolbar.
2. Click    Options > Import History.
   
   

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3. Locate the desired imported list. Click CSV in the list row and open the downloaded file.
   
   

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Note: The .CSV file will be downloaded to your web browser's file download location.

Viewing Error Logs

You can view error logs associated with previously imported lists.

To view error logs, do the following:

1. Click Contacts in the left toolbar.
2. Click    Options > Import History. 
   
   

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3. Locate the desired imported list. Click View in the list row and open the downloaded file.
   
   

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Note: The .CSV file will be downloaded to your web browser's file download location.

Deleting Imported Lists

You can delete imported lists as necessary.

To delete imported lists, do the following:

1. Click Contacts in the left toolbar.
2. Click    Options > Import History.
   
   

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3. Locate the desired imported list. Click Delete in the list row.
   
   

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4. Enter DELETE in the modal window that appears.
5. Click Delete Lead.
   
   

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Important: Be aware that deleting an import is irreversible. In addition, deleting an import will not restore your list of contacts to the way it was prior to deleting the import.

Viewing Deleted Lists

You can view a log of all previously deleted lists.

To view the deleted list log, do the following:

1. Click Contacts in the left toolbar.
2. Click    Options > Import History.
   
   

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3. Click Deleted Imports to see imports that have been deleted.
   
   

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4. Click Active History to return to the main page and to see all available imports.
   
   

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Rejected Imports

When a list is rejected, the following will occur:

• The rejected list event will be viewable in the Import History tool.
• Rejected lists will appear as Import List Name - Rejected under the Contact Imported To column.
• When hovering over Details under the Error Log column, a tooltip will display the following:

The import for the list has scored in the bottom 2.5% of all lists and was rejected due to quality concerns. Please reach out to the compliance team for more information.

• Rejected list events cannot be deleted from the Import History tool.
  
  

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