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Activating New SharpSpring Accounts

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Lauren Vogeli
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In order to begin using the SharpSpring application, you must first accept the SharpSpring Terms of Service and provide a legitimate postal address. This article will detail how to accept the SharpSpring Terms of Service and how to provide postal information to comply with the CAN-SPAM Act.

Note: SharpSpring offers Professional Services to assist with setting up and configuring the application.

The following users can accept the Terms of Service and activate SharpSpring:

  • Administrators 


Article Contents


Accepting the Terms of Service

To accept the SharpSpring Terms of Service, do the following:

  1. In your web browser, navigate to app.sharpspring.com.
  2. Log in to the SharpSpring application. 
  3. In the window that appears, read through the Terms of Service.
  4. Click the authorization checkbox.
  5. Click Accept User Agreement.

  
Note: If you are not an administrator and log in prior to accepting the Terms and Conditions, you will see a message stating that the user agreement has not been accepted.


Completing Company Information

After you accept the Terms and Conditions, you will be directed to a page where you are prompted to complete your company information.  This information will be used in complying with the CAN-SPAM Act, as this is required in order to use SharpSpring. To complete your company information, do the following:

  1. Click Add Company Info.
  2. Fill out the following fields in the Company Information section with legitimate information:

       •   Company Name
       •   Street
       •   City
       •   State/Province
       •   Zip Code
       •   Country
       •   Currency
  3. Fill out the following fields in the Agency Information section with legitimate information:

       •   Website URL
       •   Support URL
  4. Fill out the following fields in the Office Information section with legitimate information:
     
       •       Start Time
       •   End Time
       •   Time Zone
       •   Phone Number
       •   Full Name (Billing Contact)
       •   Email (Billing Contact)
       •   Full Name (Technical Contact)
       •   Email (Technical Contact)
  5. Click Save Settings.
    
Important: Make sure all of the required (*) fields are filled out. If you leave a required field blank, then you will have to re-enter all of the information again.


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