Connecting LinkedIn Accounts to Lead Gen & CRM

If you are connecting a LinkedIn company page or group, then the username and password associated to that account must have access to that page.

To access social media settings in Lead Gen & CRM and connect LinkedIn, do the following:

1. Click  Settings in the left toolbar.
2. Click Social Media, located under Features in the left panel.
3. Click Add Connection.
4. Click    LinkedIn.
5. If prompted, log in to LinkedIn.
6. Click Allow in the pop-up window that appears.
7. Choose which accounts to connect in Lead Gen & CRM.
8. Click Done.

1. Log in to LinkedIn.
2. Click your profile picture in the top-right corner of LinkedIn.
3. Select Settings & Privacy in the menu that appears. 
4. Click Partners and Services.
5. Select Permitted Services.
6. Click Change.
7. Remove Lead Gen & CRM.

You can delete social media accounts as necessary.

To delete social media accounts from Lead Gen & CRM, do the following:

1. Click Settings in the left toolbar.
2. Click Social Media, located under Features in the left panel.
3. Hover over the social media account that is to be deleted. 
4. Click the    Delete icon to the right of the account.
5. Repeat as necessary.

LinkedIn connections are based on tokens. Those tokens expire after 60 days. When they do, you will need to reconnect your account. 

As a preventative measure, email will go out 7 days before the connection is going to expire. The connections in the Social Media Settings page will also display About to Expire.