When you export leads, each one will now have a SharpSpring ID. You can use this ID during imports for leads who do not have an email address. This article will detail how to best use SharpSpring ID for imports and migrations.
The following user roles can perform imports and data migration:
- Company Managers
- Marketing Managers
- Sales Managers
Importing SharpSpring IDs
To use SharpSpring ID when importing, do the following:
You can locate the the SharpSpring ID to in two places:
Note: If you open your export using Excel, the SharpSpring ID column format may translate into scientific notation. Make sure to change the format to Number with no decimal places prior to any future imports.
Mapping to the SharpSpring ID can overwrite the Email field. SharpSpring ID supersedes Email as the unique lead identifier. If you have leads with Emails, SharpSpring will look first to the SharpSpring ID, and then to Email to find a match. If the SharpSpring ID matches, and the email is different, that lead's email record will be updated to the email included on the import.