Whitelisting ensures that your own SharpSpring-sent emails land in the inbox when testing. When you whitelist an Internet Protocol (IP) address, you are identifying the sender from that IP as a trusted source to your mail server. This should help to ensure that emails being sent to you from that source are placed into your inbox and not in the spam folder. This article will provide information on whitelisting IP addresses.
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The Purpose of Whitelisting
Email providers filter incoming emails in many ways. You can have more control of the emails that are sent to your email address through whitelisting and blacklisting.
A blacklist is a list of IP addresses or domains that you do not want emails from.
A whitelist is the opposite—it is a list of IP addresses or senders that you know are not sending spam emails. Your IT team can add IP addresses to your whitelist to allow emails sent from known senders to always appear in your inbox. This is beneficial if you are constantly testing email sends and are actively testing emails in SharpSpring.
Whitelisting Across Email Providers
The whitelisting process differs between email providers. For information on whitelisting on your client of choice, refer to your email provider's associated help documentation.
List of IP Addresses
Below is a list of the IP addresses you will need to whitelist:
Purpose | Domain | Subpool | IP1 | IP2 | IP3 |
IP4 |
Bulk Sends/ |
mta1.shspma.com | mta1 | • 167.89.51.4 | • 167.89.60.79 | • 167.89.60.135 | • 167.89.60.144 |
Bulk Sends/ |
mta2.shspma.com | mta2 | • 167.89.59.96 | • 167.89.61.1 | • 167.89.61.100 | • 167.89.61.102 |
Bulk Sends/ |
mta3.shspma.com | mta3 | • 167.89.6.6 | • 167.89.6.21 | • 167.89.6.236 | • 167.89.6.238 |
Bulk Sends/ |
mta4.shspma.com | mta4 | • 167.89.6.60 | • 167.89.6.70 | • 167.89.6.71 | • 167.89.6.99 |
Bulk Sends/ |
mta5.shspma.com | mta5 | • 167.89.60.6 | • 167.89.60.16 | • 167.89.60.25 | • 167.89.60.29 |
Bulk Sends/ |
mta6.shspma.com | mta6 | • 167.89.60.171 | • 167.89.60.221 | • 167.89.60.242 | • 167.89.60.244 |
Notifications/ |
marketingautomation .services |
Transactional | • 167.89.36.85 | • 167.89.41.201 | • n/a | • n/a |
Preview |
via SendGrid.net | Preview Emails |
• 168.245.0.8 | • 168.245.16.11 | • n/a | • n/a |
IP Addresses for Copying
The following lists have the same IP addresses as the table of whitelisted domains and addresses, but are presented in a format that can be easily copied.
mta1.shspma.com |
mta2.shspma.com | |
167.89.51.4, 167.89.60.79, |
167.89.59.96, 167.89.61.1, |
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mta3.shspma.com |
mta4.shspma.com | |
167.89.6.6, 167.89.6.21, |
167.89.6.60, 167.89.6.70, |
|
mta5.shspma.com |
mta6.shspma.com | |
167.89.60.6, 167.89.60.16, |
167.89.60.171, 167.89.60.221, |
|
marketingautomation.services |
SendGrid.net | |
167.89.36.85, 167.89.41.201 |
168.245.0.8, 168.245.16.11 |
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Combined List of All Above Domains |
167.89.51.4, 167.89.60.79, 167.89.60.135, 167.89.60.144, |