Whitelisting IP Addresses for SharpSpring Emails

Whitelisting ensures that your own SharpSpring-sent emails land in the inbox when testing. When an Internet Protocol (IP) address is whitelisted, then emails sent from that IP address will not end up in the spam folder. This article will provide information on whitelisting IP addresses.

The following user roles can whitelist IP addresses:

• Administrators
• Company Managers
• Marketing Managers

Article Contents

• The Purpose of Whitelisting
• Whitelisting Across Email Providers
• List of IP Addresses
• Ready to Learn More? 

The Purpose of Whitelisting

Email providers filter incoming emails in many ways. You can have more control of the emails that are sent to your email address through whitelisting and blacklisting. 

A blacklist is a list of IP addresses or domains that you do not want emails from. 

A whitelist is the opposite—it is a list of IP addresses or senders that you know are not sending spam emails. Your IT team can add IP addresses to your whitelist to allow emails sent from known senders to always appear in your inbox.  This is beneficial if you are constantly testing email sends and are actively testing emails in SharpSpring.

Whitelisting Across Email Providers

The whitelisting process differs between email providers. For information on whitelisting on your client of choice, refer to your email provider's associated help documentation.

List of IP Addresses

Below is a list of the IP addresses you will need to whitelist:

Ready to Learn More?

• Understanding Spam Traps
• Email Best Practices
• Understanding Role-Based Addresses