After a lead submits form information, the form displays a page that thanks the lead. Thank You pages are tied to individual forms, meaning each form can have its own unique Thank You page.
By default, Lead Gen & CRM provides a generic page for anyone who fills out the form. However, this page can be customized to better suit your needs.
This article will provide information on the Thank You page settings available, as well as custom coding the Thank You page.
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Redirecting via URLs
Once a user submits a form, they are redirected to a Thank You page. Though Lead Gen & CRM provides a default Thank You page, you may want to provide your own. Thank You pages are web pages, and they have their own URLs.
To redirect to a specific URL, create or edit the desired form:
- Click the Settings tab.
- Scroll to the Thank You Page section and enter the desired URL in the Page URL text field.
- Click Save Changes.
Refer to Adding Forms to Landing Pages for additional information on form submission options and URL redirection.
Submitting Data
You can set your Thank You page to do something with the data collected. For example, you may have some dynamic web content that changes based on the form data, or you may have an external Thank You page that runs a script based on the data.
To set your Thank You page to submit data, create or edit the desired form:
- Click the Settings tab.
- Scroll to the Thank You Page section and select the Submit Data to my "Thank You" Page checkbox.
- Click Save Changes.
Showing Pages in iFrames
You might not want to redirect users from your form page. Consider displaying your Thank You page on the same page as the submitted form by using Inline Frames (iFrames). An iFrame is an HTML element that allows for a document or webpage to be embedded within another webpage.
To set a Thank You page to open in an iFrame, create or edit the desired form:
- Click the Settings tab.
- Scroll to the Thank You Page section and select the Show "Thank You" Page within iFrame checkbox.
- Click Save Changes.
This will set the Thank You page to open within an iFrame on the form page instead of opening a new tab or window to display the page. Be aware that certain ad blocking software may prevent users from seeing Thank You pages in an iFrame.
For Developers: Coding Custom Thank You Pages
If you would like something more than the default Thank You page display, you can edit the page's HTML settings.
To set custom HTML for Thank You pages, create or edit the desired form:
- Click the Settings tab.
- Scroll to the Thank You Page section and select the Use Custom "Thank You" Page checkbox.
- Edit the HTML of the Thank You page in the window that appears.
- Click Save Custom Thank You Page.
- Click Save Changes.
To make additional edits at a later time, click Edit next to the selected checkbox.