SharpIdeas is SharpSpring's product feedback site, giving you a direct line to SharpSpring. This article will detail how to configure user settings for SharpIdeas.
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Marketing Automation | ✓ | ||||
CRM Ultimate | ✓ | ||||
CRM PRO | ✓ | ||||
CRM Free | ✓ | ||||
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Users: | |||||
Administrators | ✓ | ||||
Company Managers | ✓ | ||||
Marketing Managers | ✓ | ||||
Sales Managers | ✓ | ||||
Salespersons | ✓ | ||||
Jr. Salespersons | ✓ | ||||
Accessing SharpIdeas
You can access SharpIdeas at any time. To access SharpIdeas, do the following:
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Accessing User Settings
When modifying settings, be aware that all changes are saved automatically. Changes will be reflected when you refresh or exit the Settings page.
In addition, the User Settings page displays all of the ideas you have supported or commented on.
Changing Email Notifications
You can determine when you receive emails on supported ideas. To modify notification settings, do the following:
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Setting | Description | |||
Status Updates |
Receive emails notifying you of any changes or updates SharpSpring makes to an idea you support. |
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New Comments |
Receive emails notifying you of any comments added to an idea you support. |
Setting Avatars
SharpSpring utilizes Gravatar for avatar services. For example, uploaded Gravatar images are displayed as the Gravatar services require that you sign up for or use a Wordpress account. To access Gravatar, do the following:
Refer to Setting Avatars for more information on uploading and modifying avatars. |
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Note: Click My Gravatars in Gravatar's top toolbar to access avatar settings if you are already logged in to Gravatar.com.
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Account Information
You can modify certain account information settings at any time. To modify a username, account password, or default language, do the following:
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Note: Clicking outside of the field will deselect the field and retain entered changes.
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Changing Passwords
For security purposes, SharpSpring recommends that you periodically change your password. To change password settings, do the following:
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Be aware that passwords must contain the following:
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Password changes are immediate. You will need to use your new password the next time you log in.
Deleting Profiles
If you would prefer to disassociate your ideas from your SharpSpring account, you can delete your SharpIdeas profile. Be aware that deleting your profile cannot be undone. To delete your profile, do the following:
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After deleting your profile, the following will occur:
- Your posted comments and submitted ideas with support will be attributed to Anonymous.
- Your ideas without support will be deleted.
- Your email address and personal data will be removed from existing tickets.
Exporting Data
You can export an external data file all of the content you have submitted to SharpIdeas. To export SharpIdeas content, do the following:
Exported data will be attached as .CSV files. |
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