SharpSpring allows you to post to your social media accounts—but only after you connect your social media accounts to SharpSpring. This article will detail how to connect and delete Instagram connections in SharpSpring.
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Regarding Instagram Business Accounts and Facebook Pages
You can connect Instagram Business accounts to SharpSpring. These types of Instagram accounts can be connected as necessary. However, Instagram connections require a Facebook Page account.
This means that, in order to connect Instagram to SharpSpring, you must use an Instagram Business account that is also connected to a Facebook Page.
Refer to the following external Instagram documentation for information on connecting the two platforms:
- Set Up a Business Account on Instagram
- Add a Facebook Page to Your Instagram Business Account
- Add or Change the Facebook Page Connected to Your Instagram Business Account
Connecting Instagram to SharpSpring
Once you have connected your Instagram Business and Facebook Page accounts, you can connect them to SharpSpring. To access social media settings in SharpSpring and connect Facebook and Instagram, do the following:
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Important: Ensure all of the displayed toggles are enabled. SharpSpring asks for only the permissions needed for the feature to work.
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Note: If you are already logged in, you will be taken to the first permissions page.
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Note: If you change your password, you will need to re-establish your social media connection.
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Editing Connection Settings
There may come a time when you need to edit the connection between Facebook, Instagram, and SharpSpring. Connection settings are edited through Facebook. To edit connection settings, do the following:
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Important: Disabling permissions may result in the Instagram connection not working correctly.
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Disconnecting SharpSpring from Instagram and Facebook
You can remove SharpSpring as a connected app in Facebook at any time. To remove SharpSpring as a connected app in Facebook, do the following:
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Important: Disconnecting SharpSpring from Facebook does not remove the social media connection. You will need to delete the individual social media connection in SharpSpring's social media settings page.
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Deleting Social Media Account Connections
You can delete connections between SharpSpring and your social media accounts as necessary. Be aware that, in order to connect previously connected accounts, you will need to connect them as though they were a new connection. To delete social media account connections from SharpSpring, do the following:
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Important: When deleting social media account connections, be aware that the following items associated with this social profile will no longer function:
• Scheduled posts |
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Tokens and Reconnecting
As Instagram requires Facebook, be aware that Facebook connections are based on tokens. Those tokens expire after 60 days. When they do, you will need to reconnect your account. As a preventative measure, email will be sent out to all administrators on the account 7 days before the connection is going to expire. The connections in the Social Media Settings page will also display About to Expire. Scheduling posts more than 60 days in advance runs the risk that your connection will expire before those posts can be published. SharpSpring recommends only scheduling 60 days out to ensure that all posts you schedule are published. |