| The Dock is an icon-based navigation system that provides access to any feature you need—no matter where you are in SharpSpring. You can click the individual icons in The Dock to navigate to and from different features. The Dock shows what features are new or are in a beta state, which alerts you to what is being added to SharpSpring. The Dock also highlights the features you use the most, so you can pick up where you last left off. This article will detail how to navigate and use The Dock.
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Available with: | ||||
| Marketing Automation | ✓ | ||||
| CRM Ultimate | ✓ | ||||
| CRM PRO | ✓ | ||||
| CRM Free | ✓ | ||||
| Toolbar: | |||||
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| Users: | |||||
| Administrators | ✓ | ||||
| Company Managers | ✓ | ||||
| Marketing Managers | ✓ | ||||
| Sales Managers | ✓ | ||||
| Salespersons | ✓ | ||||
| Jr. Salespersons | ✓ | ||||
Using The Dock
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You can access The Dock at any time and from any page in SharpSpring. The icons in The Dock all link to the various features and tools in SharpSpring. They allow you to quickly find what it is you are looking for. To use The Dock, do the following:
While most icons directly link to their features or tools, some icons open a sub-menu that contains more links and a feature description. |
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Important: The Dock dynamically displays a different set of icons for each user role, based on user role permissions.
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Available Features and Tools
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The Dock displays all of SharpSpring's most important features and tools as icons. The available features and tools are as follows: |
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| Icon | Feature | Description | ||||
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Ads | Opens the Ads dashboard, which is an at-a-glance overview of how campaigns are performing over a given period of time. | ||||
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Analytics | Opens a list panel of available reports for various platform features. | ||||
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Automation | Opens the Visual Workflow page, which lets you create automated workflows, action groups, and other automation. | ||||
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Campaigns | Opens the Campaigns page, which houses marketing initiatives for which you would like to track results. | ||||
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Chatbot | Opens the Chatbots page, which let you create automated chatbot workflows that help your users search for information about your product or service. | ||||
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Connections | Opens a list panel of third-party applications and programs that are connected to or integrated with SharpSpring. | ||||
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Contacts | Opens the Contact Manager, which lets you locate, manage, and sort leads. | ||||
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Opens the Emails page, which lets you create emails and email templates. | |||||
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Forms | Opens the Forms page, which lets you create forms and view form submission metrics. | ||||
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Landing Pages | Opens the Landing Pages page, which houses a collection of all created and saved landing pages. | ||||
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Lead Scoring | Opens the Lead Score rules page, which assigns values to leads based on specific information they have provided or important actions they have taken. | ||||
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Lists | Opens the Lists page, which lets you create lists based on custom information you have on contacts. | ||||
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Media Center | Opens the Media Center page, which lets you upload media content and track interaction metrics. | ||||
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Sales | Opens a list panel of available Sales features and tools. | ||||
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Sales Dialer | Opens the Sales Dialer page, which lets you place outbound calls directly from contact records and access call recordings and notes in the contact's Life of the Lead. | ||||
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Sales Optimizer | Opens the Sales Optimizer page, which lets you automate your opportunities, tasks, and actions based on opportunity pipeline stages. | ||||
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Social | Opens a list panel of available social media features and tools. |
Understanding Icon Information
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Icons sometimes have text or other imagery encircling them. That information is as follows: |
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| Icon | Information | Description | ||||
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Beta Feature Indicator |
Denotes that the feature is currently in development and is being presented in a beta testing state. | ||||
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New Feature Indicator |
Denotes that the feature is new to SharpSpring. | ||||
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Feature Usage Indicator |
Highlights the features you use the most. |